Avo, the highly popular digital marketplace from Nedbank, has rolled out two groundbreaking services – AvoCare and Avo EasyTerms.
With evolving consumer needs and preferences, these innovative offerings were created to represent Avo's ongoing commitment to providing customer-focused solutions that add real value for users on the platform.
AvoCare is a comprehensive device protection plan offered for free with selected Apple and Samsung devices purchased on Avo SuperShop. The plan includes an additional 12 months warranty cover and one screen repair within 12 months of purchase (subject to an admin fee), giving customers peace of mind and potentially significant cost savings. In the event of accidental damage or device malfunction, AvoCare ensures that customers can get their devices repaired or replaced quickly, minimising disruption to their daily lives.
EasyTerms is only available to selected Nedbank clients and allows them to buy selected items, including devices and electronic goods, on Avo SuperShop with up to 36 months to pay, completely interest-free. Applying for the plan can be done on the platform in a few quick and easy steps, with no fees involved.
Vishal Maharaj, Nedbank’s Divisional Executive for Beyond Banking, Infrastructure and Operations, says the two new offerings are a further demonstration of Avo’s ongoing commitment to finding ways to enhance the shopping experience for its customers.
“Recent Nedbank research revealed that many South Africans have reservations about using credit for online purchases. With uncertainty about approval, reluctance to take on the burden of credit and concerns about interest and fees, being the top reasons why people are hesitant to apply for credit,” he said.
He added that EasyTerms addresses these concerns directly by offering a credit solution with no collateral requirements, zero interest, fixed monthly repayments for easy budgeting and a quick online application process. “By eliminating many of the barriers to credit that South African consumers typically face, Avo is making high-quality products more accessible to a broader range of consumers”, he says.
Maharaj highlights that AvoCare and Avo EasyTerms reflect Avo's dedication to understanding and meeting the needs of South African consumers by delivering practical solutions to common consumer pain points.
“Avo’s goal is to empower more South Africans to obtain the products they desire without the burden of traditional credit arrangements,” he says. “We believe these new services will enhance the Avo shopping experience significantly, by providing South African consumers with both protection for their electronic investments and flexible payment options that are designed for their needs.”
For access to AvoCare and Avo EasyTerms, find Avo on the Money app or visit avo.africa